{"id":76225,"date":"2026-01-27T22:18:33","date_gmt":"2026-01-27T22:18:33","guid":{"rendered":"https:\/\/kumtelluxell.com\/replacement-or-return-policy\/"},"modified":"2026-02-13T23:45:24","modified_gmt":"2026-02-13T23:45:24","slug":"replacement-or-return-policy","status":"publish","type":"page","link":"https:\/\/kumtelluxell.com\/en\/replacement-or-return-policy\/","title":{"rendered":"Replacement or return policy"},"content":{"rendered":"\t\t
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Replacement or return policy<\/h2>\n

\n We make the exchange and return procedures easy for you, clearly and quickly, while preserving the customer's rights. \n <\/p>\n <\/header>\n\n \n

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    \n <\/i>\n <\/div>\n

    14-day replacement or return<\/h3>\n

    \n Replacement or return within 14 days from the date of purchase provided that the original receipt is available and the product is in its original condition with all its components.\n <\/p>\n

    \n Fast with an invoice\n <\/div>\n <\/li>\n\n
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    \n <\/i>\n <\/div>\n

    Shipping service<\/h3>\n

    \n In the case of a return, if shipping is free for the customer, the shipping costs will be deducted from the customer. \n <\/p>\n

    \n Shipping charge discount\n <\/div>\n <\/li>\n\n
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    \n <\/i>\n <\/div>\n

    30 days of industrial work<\/h3>\n

    \n The customer has the right to exchange or return the product within 30 days in case of a manufacturing defect, provided there is a report from the company's technician.\n <\/p>\n

    \n Ensuring your rights Technical report\n <\/div>\n <\/li>\n <\/ul>\n\n \n
    <\/div>\n\n \n
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    How to retrieve<\/h2>\n

    \n Simple steps from ordering to refund.\n <\/p>\n <\/header>\n\n

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    1. \n
      1<\/div>\n
      \n <\/i>\n <\/div>\n

      Request to return the product<\/h3>\n

      \n Call us at 16495.\n <\/p>\n