Replacement or return policy
We make the exchange and return procedures easy for you, clearly and quickly, while preserving the customer's rights.
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14-day replacement or return
Replacement or return within 14 days from the date of purchase provided that the original receipt is available and the product is in its original condition with all its components.
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Shipping service
In the case of a return, if shipping is free for the customer, the shipping costs will be deducted from the customer.
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30 days of industrial work
The customer has the right to exchange or return the product within 30 days in case of a manufacturing defect, provided there is a report from the company's technician.
How to retrieve
Simple steps from ordering to refund.
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Request to return the product
Call us at 16495.
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Schedule the delivery
We will make the necessary arrangements to deliver the product to one of our shipping service providers.
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Return the product
Repack the product in its original packaging and then hand it over to the shipping company representative.
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Refund the amount
Upon receiving the product, we will check its condition and then refund your money.